Patient Experience Coordinator — Front Office & Scheduling

Aspen Dental; Terryville (NY); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) savings plan with match

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to join our team and ensure top-tier patient service at the front desk. This role involves coordinating daily front-office tasks, maintaining patient impressions, and supporting communities with our patient-first approach.

You will undergo a four-week training program and work under the Manager to uphold patient care standards, schedule appointments, verify insurance, and manage deposits, all while contributing to a collaborative and

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Job description

Aspen Dental is hiring a Patient Experience Coordinator to join our team and ensure top-tier patient service at the front desk. This role involves coordinating daily front-office tasks, maintaining patient impressions, and supporting communities with our patient-first approach.

You will undergo a four-week training program and work under the Manager to uphold patient care standards, schedule appointments, verify insurance, and manage deposits, all while contributing to a collaborative and