Patient Experience Coordinator — Front Desk & Scheduling

Talentify; Farmington (CT); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental insurance

Vision insurance

401(k) match

Job summary

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) to join our front-office team. You will report to the Manager and perform daily tasks to create a positive patient experience, participating in a four-week training program to ensure success in the role.

The role emphasizes compassionate patient service, appointment scheduling, and handling deposits, with a comprehensive benefits package and opportunities for growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection
• Balance nightly deposits and credit card processing
• Additional tasks as assigned by the Manager

Skills

Strong communication

Interpersonal skills

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) to join our front-office team. You will report to the Manager and perform daily tasks to create a positive patient experience, participating in a four-week training program to ensure success in the role.

The role emphasizes compassionate patient service, appointment scheduling, and handling deposits, with a comprehensive benefits package and opportunities for growth.