Patient Experience Coordinator - Front Office & Scheduling

Aspen Dental; Shelby (NC); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision insurance

401(k) with match

Career development training

Job summary

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) to join our team and support front-office operations with a focus on patient service and smooth scheduling.

You will complete a four-week training program and report to the Manager, performing daily tasks to build trust and loyalty with patients. The role includes deposits and payment processing, with a supportive, collaborative culture.

Qualifications

• Strong communication and interpersonal skills are required.
• Time management and organization are essential.
• Ethical mindset and attention to detail are important traits.

Responsibilities

• Provide superior patient service and care in line with policies and regulations.
• Schedule and confirm appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit cards.
• Perform additional tasks as assigned by the Manager.

Skills

Communication

Interpersonal skills

Time management

Organized

Detail oriented

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Coordinator (Patient Experience Coordinator) to join our team and support front-office operations with a focus on patient service and smooth scheduling.

You will complete a four-week training program and report to the Manager, performing daily tasks to build trust and loyalty with patients. The role includes deposits and payment processing, with a supportive, collaborative culture.