Patient Experience Coordinator | Front Office & Scheduling

Aspen Dental; Mount Vernon (IL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Training program

Continuous learning

Job summary

Aspen Dental invites qualified candidates to join as a Patient Experience Coordinator, a front-office role that focuses on patient care and building trust. You will participate in a four-week training program to succeed in your responsibilities.

As a part of Aspen Dental, you’ll handle scheduling, insurance verification, deposits, and payment processing while contributing to a collaborative, supportive culture and opportunities for career growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Time management

Organized

Detail oriented

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental invites qualified candidates to join as a Patient Experience Coordinator, a front-office role that focuses on patient care and building trust. You will participate in a four-week training program to succeed in your responsibilities.

As a part of Aspen Dental, you’ll handle scheduling, insurance verification, deposits, and payment processing while contributing to a collaborative, supportive culture and opportunities for career growth.