Patient Experience Coordinator — Front Office & Scheduling

Aspen Dental; New Britain (CT); On-site; USD 27,552 - 30,307; Full time

Benefits offered by this job

Paid time off

Health benefits

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office tasks, answer patient questions, schedule appointments, and verify insurance. You will complete a four-week training program and report to the Practice Manager.

This role emphasizes compassionate patient service, accuracy in scheduling, and adherence to policies. The position offers a full-time schedule, competitive hourly pay, and a benefits package including PTO, health/dental/vision, and a 401(k) plan with company

Qualifications

• High school diploma or equivalent is required.
• Excellent communication and interpersonal skills.
• Strong time management and organizational abilities.
• Must be 18 years or older.
• Ability to work in a fast-paced front-office environment.

Responsibilities

• Provide superb patient service with compassion and care in accordance with patient needs and policies.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and credit card processing.
• Perform daily front-office tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to handle front-office tasks, answer patient questions, schedule appointments, and verify insurance. You will complete a four-week training program and report to the Practice Manager.

This role emphasizes compassionate patient service, accuracy in scheduling, and adherence to policies. The position offers a full-time schedule, competitive hourly pay, and a benefits package including PTO, health/dental/vision, and a 401(k) plan with company