Patient Experience Coordinator - Front Office & Scheduling

Aspen Dental; Huber Heights (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Career development

Team culture

TAG U learning

Job summary

Aspen Dental seeks a Patient Experience Coordinator to join our front office team in the United States. You will report to the Manager and participate in a four-week training program to learn our processes and support patient care.

As a Patient Coordinator, you will schedule appointments, verify insurance, balance deposits, and help build trust with patients through compassionate service. The role offers a comprehensive benefits package and growth opportunities.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and interpersonal skills.
• Strong time management and attention to detail.
• Organized and reliable in a front-office role.

Responsibilities

• Provide superior patient service and support at the front desk.
• Schedule and confirm appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process payments.
• Perform additional tasks as assigned by the Manager.

Skills

Strong communication

Interpersonal skills

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental seeks a Patient Experience Coordinator to join our front office team in the United States. You will report to the Manager and participate in a four-week training program to learn our processes and support patient care.

As a Patient Coordinator, you will schedule appointments, verify insurance, balance deposits, and help build trust with patients through compassionate service. The role offers a comprehensive benefits package and growth opportunities.