Patient Experience Coordinator — Front Office & Scheduling

0065 JOHN W. IHNEN, DMD, LLC; Middlesborough (KY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

PTO

Health insurance

Dental

Vision

401(k) with match

Career development

Training program

Collaborative culture

Job summary

Aspen Dental is hiring a Patient Experience Coordinator to support front desk operations, schedule appointments, verify insurance, and balance payments. You’ll participate in a four-week training program and report to the Practice Manager in a full-time role.

Aspen Dental offers a generous benefits package including PTO, health, dental, vision, and a 401(k) with match, plus ongoing training and a collaborative culture that supports your career growth.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Detail oriented

Ethical mindset

Education

High school diploma or equivalent

Job description

Aspen Dental is hiring a Patient Experience Coordinator to support front desk operations, schedule appointments, verify insurance, and balance payments. You’ll participate in a four-week training program and report to the Practice Manager in a full-time role.

Aspen Dental offers a generous benefits package including PTO, health, dental, vision, and a 401(k) with match, plus ongoing training and a collaborative culture that supports your career growth.