Front Office Coordinator

Medi-Weightloss®; Randolph Township (NJ); On-site; USD 25,000 - 33,000; Part time

Job summary

Medi-Weightloss is seeking a reliable Front Office Coordinator to be the first friendly face for patients and ensure smooth front-desk operations. This part-time role focuses on patient experience, appointments, and basic billing support within a fast-paced clinic.

You’ll greet patients, manage check-ins, answer calls, verify insurance, process payments, and collaborate with the clinical team to maintain efficient patient flow and confidentiality. Weekend availability may be required.

Qualifications

• Positive, professional attitude and genuine desire to help patients feel comfortable.
• Strong multitasking and organizational skills with attention to detail.
• Excellent verbal and written communication and phone etiquette.
• Ability to handle confidential information and follow clinic protocols.
• Comfort working in a fast-paced, team-oriented environment.
• Proficiency with computers and willingness to learn EMR and scheduling systems.

Responsibilities

• Greet patients with warmth and professionalism and manage patient check-in/check-out processes.
• Answer incoming calls, respond to general inquiries, and direct calls to appropriate team members.
• Schedule, confirm, and reschedule appointments using the clinic scheduling system.
• Collect and verify patient information, insurance details, and required forms.
• Process payments, issue receipts, and handle basic billing tasks.
• Assist patients with program questions and provide clear guidance on next steps.
• Maintain accurate patient records in the EMR and ensure confidentiality at all times.
• Coordinate incoming mail, supplies, and basic inventory for front-office needs.
• Support clinic marketing and patient engagement initiatives when requested.
• Collaborate with clinical staff to maintain smooth patient flow and timely communications.

Tools

EMR system

Scheduling system

Job description

Ready to Make a Real Impact in People’s Lives?

At Medi-Weightloss, every day brings the opportunity to create positive experiences that help patients thrive. Our front office is often the first impression patients have of our clinic—friendly, professional, and efficient interactions help patients feel welcomed and supported. We’re looking for a reliable, organized, and customer-focused Front Office Coordinator to join our team.

If you enjoy helping people, excel at multitasking, and take pride in running a smooth front-desk operation, we’d love to meet you.

What You’ll Do (Front Desk & Patient Experience)

You will be the primary point of contact for patients and will help ensure every visit starts and ends on a positive note:

• Greet patients with warmth and professionalism and manage patient check-in/check-out processes
• Answer incoming calls, respond to general inquiries, and direct calls to appropriate team members
• Schedule, confirm, and reschedule appointments using the clinic scheduling system
• Collect and verify patient information, insurance details, and required forms
• Process payments, issue receipts, and handle basic billing tasks
• Assist patients with program questions and provide clear guidance on next steps

What You’ll Do (Administrative Support & Operations)

You’ll support clinic operations and help maintain an organized, efficient workspace:

• Maintain accurate patient records in the EMR and ensure confidentiality at all times
• Manage daily front-desk opening and closing tasks
• Coordinate incoming mail, supplies, and basic inventory for front-office needs
• Assist with light administrative duties such as filing, data entry, and documentation
• Support clinic marketing and patient engagement initiatives when requested
• Collaborate with clinical staff to maintain smooth patient flow and timely communications

What We’re Looking For

Must-have strengths:

• A positive, professional attitude and genuine desire to help patients feel comfortable
• Strong multitasking and organizational skills with attention to detail
• Excellent verbal and written communication and phone etiquette
• Ability to handle confidential information and follow clinic protocols
• Comfort working in a fast-paced, team-oriented environment
• Proficiency with computers and willingness to learn EMR and scheduling systems

Bonus skills (not mandatory):

• Prior medical office or front-desk experience
• Familiarity with insurance verification or basic billing
• Experience with customer service in a healthcare or wellness setting

Why Join Medi-Weightloss?

• You’ll make a meaningful impact on patient experiences and support their wellness journeys
• You’ll work in a supportive, upbeat, mission-driven clinic
• You’ll gain experience with healthcare operations and EMR systems
• You’ll be part of a growing team with opportunities to grow and take on additional responsibilities

If you’re organized, friendly, and excited to help patients feel welcome and supported, we’d love to talk.

Schedule -

Typical part-time schedule with some weekend availability required; specific shifts will be discussed during interview.

Salary -

Competitive hourly rate based on experience.

Medi-Weightloss is an equal opportunity employer committed to diversity and inclusion.