Part-Time Patient Experience Front Desk Coordinator

Medi-Weightloss®; Randolph Township (NJ); On-site; USD 25,000 - 33,000; Part time

Job summary

Medi-Weightloss is seeking a reliable Front Office Coordinator to be the first friendly face for patients and ensure smooth front-desk operations. This part-time role focuses on patient experience, appointments, and basic billing support within a fast-paced clinic.

You’ll greet patients, manage check-ins, answer calls, verify insurance, process payments, and collaborate with the clinical team to maintain efficient patient flow and confidentiality. Weekend availability may be required.

Qualifications

• Positive, professional attitude and genuine desire to help patients feel comfortable.
• Strong multitasking and organizational skills with attention to detail.
• Excellent verbal and written communication and phone etiquette.
• Ability to handle confidential information and follow clinic protocols.
• Comfort working in a fast-paced, team-oriented environment.
• Proficiency with computers and willingness to learn EMR and scheduling systems.

Responsibilities

• Greet patients with warmth and professionalism and manage patient check-in/check-out processes.
• Answer incoming calls, respond to general inquiries, and direct calls to appropriate team members.
• Schedule, confirm, and reschedule appointments using the clinic scheduling system.
• Collect and verify patient information, insurance details, and required forms.
• Process payments, issue receipts, and handle basic billing tasks.
• Assist patients with program questions and provide clear guidance on next steps.
• Maintain accurate patient records in the EMR and ensure confidentiality at all times.
• Coordinate incoming mail, supplies, and basic inventory for front-office needs.
• Support clinic marketing and patient engagement initiatives when requested.
• Collaborate with clinical staff to maintain smooth patient flow and timely communications.

Tools

EMR system

Scheduling system

Job description

Medi-Weightloss is seeking a reliable Front Office Coordinator to be the first friendly face for patients and ensure smooth front-desk operations. This part-time role focuses on patient experience, appointments, and basic billing support within a fast-paced clinic.

You’ll greet patients, manage check-ins, answer calls, verify insurance, process payments, and collaborate with the clinical team to maintain efficient patient flow and confidentiality. Weekend availability may be required.