Patient Relations Specialist II — Scheduling & Check-In

Sarasota Memorial Health Care System; Sarasota, Northern (FL, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Sarasota Memorial Health Care System in Florida is seeking an Administrative Patient Services Clerk responsible for patient scheduling, check-in, checkout, and follow-up activities.

You will liaise between physicians, patients, the facility and insurance, handle payments at checkout, and uphold strict confidentiality. This role requires a professional demeanor and ability to manage multiple tasks efficiently.

Qualifications

• Basic computer and data-entry skills required.
• Pleasant, professional demeanor required.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.

Responsibilities

• Schedule patients and coordinate appointments.
• Check-in and checkout processes, including follow-up activities.
• Serve as liaison between physicians, patient, facility and insurance company.
• Maintain confidentiality and comply with all standards.

Skills

Data entry

Customer service

Interpersonal skills

Initiative

Multitasking

Dependability

Education

High School Diploma or GED

Job description

Sarasota Memorial Health Care System in Florida is seeking an Administrative Patient Services Clerk responsible for patient scheduling, check-in, checkout, and follow-up activities.

You will liaise between physicians, patients, the facility and insurance, handle payments at checkout, and uphold strict confidentiality. This role requires a professional demeanor and ability to manage multiple tasks efficiently.