Patient Experience Coordinator - Front Desk & Scheduling

Talentify; Hampton (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental coverage

Vision coverage

401(k) with match

Career development and training

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our team. You will perform daily front office tasks, schedule appointments, verify insurance, balance deposits, and support patients with care and compassion in a fast-paced, customer-focused practice.

We offer a generous benefits package including PTO, health, dental, vision, and a 401(k) with match, plus career development through our training program and a collaborative culture that encourages learning and growth.

Qualifications

• Strong communication and interpersonal skills are preferred.
• Ability to manage time and stay organized in a fast-paced front office role.
• Attention to detail and reliability are essential.

Responsibilities

• Provide superior patient service with compassion and care.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and process credit card transactions.
• Perform daily front office tasks to support the Manager and patient experience.

Skills

Communication skills

Interpersonal skills

Time management

Organized

Detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our team. You will perform daily front office tasks, schedule appointments, verify insurance, balance deposits, and support patients with care and compassion in a fast-paced, customer-focused practice.

We offer a generous benefits package including PTO, health, dental, vision, and a 401(k) with match, plus career development through our training program and a collaborative culture that encourages learning and growth.