Patient Experience Coordinator (Medical Front Desk)

ExperCare Urgent Care & Occupational Medicine; Rincon (GA); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Competitive pay

Full-time benefits

Job summary

ExperCARE Urgent Care & Occupational Medicine in Rincon, GA is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team. The role focuses on delivering a positive patient experience through front-desk excellence, accurate registration, insurance verification, and effective communication in a fast-paced clinic.

The ideal candidate will be organized, customer-focused, able to multitask, and flexible with hours including evenings and weekends.

Qualifications

• Strong customer service and communication skills.
• Ability to multitask and stay organized under pressure.
• Flexible availability, including evenings and weekends.
• CPR certification (or willingness to obtain).
• Ability to pass a background check.
• Knowledge of Occupational Medicine is a plus.

Responsibilities

• Greet patients and callers in a professional, welcoming manner
• Complete patient registration and verify insurance information accurately
• Answer and manage multiple phone lines with efficiency and professionalism
• Collect payments and calculate charges correctly
• Schedule follow-up appointments and manage patient referrals
• Fax, scan, and manage medical records as needed
• Keep the front office and waiting area clean, organized, and inviting
• Support overall clinic flow and assist team members as needed

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Flexible availability

CPR certification

Job description

ExperCARE Urgent Care & Occupational Medicine in Rincon, GA is seeking a reliable Patient Engagement Coordinator (Medical Receptionist) to join our team. The role focuses on delivering a positive patient experience through front-desk excellence, accurate registration, insurance verification, and effective communication in a fast-paced clinic.

The ideal candidate will be organized, customer-focused, able to multitask, and flexible with hours including evenings and weekends.