Patient Experience Coordinator - Front Desk & Scheduling

Talentify; Columbia (SC); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) with match

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will perform daily tasks, manage scheduling, verify insurance, and support patients to create a welcoming environment.

You will participate in a four-week training program, report to the Manager, and help ensure deposits and payments are handled accurately while upholding standards across the practice.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Time management

Organizational skills

Attention to detail

Age 18+

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front office team. You will perform daily tasks, manage scheduling, verify insurance, and support patients to create a welcoming environment.

You will participate in a four-week training program, report to the Manager, and help ensure deposits and payments are handled accurately while upholding standards across the practice.