Patient Experience Coordinator - Front Office & Scheduling

Talentify; Prattville (AL); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Paid time off

Health benefits

401(k) with match

Training program

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to support front-office tasks and foster positive patient relationships. You will participate in a four-week training program and report to the Practice Manager to ensure smooth daily operations.

The role is full-time and focuses on delivering exceptional patient service, coordinating appointments, verifying insurance, and handling deposits while contributing to a supportive, collaborative team culture.

Qualifications

• High school diploma or equivalent.
• Strong communication and interpersonal skills with an ethical mindset.
• High regard for time management.
• Organized and detail oriented.
• Must be age 18 or older.

Responsibilities

• Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards.
• Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Communication skills

Interpersonal skills

Time management

Organized & detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to support front-office tasks and foster positive patient relationships. You will participate in a four-week training program and report to the Practice Manager to ensure smooth daily operations.

The role is full-time and focuses on delivering exceptional patient service, coordinating appointments, verifying insurance, and handling deposits while contributing to a supportive, collaborative team culture.