Patient Experience Coordinator | Front Desk & Scheduling

Select Medical; O’Fallon (MO); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

PTO

Medical, dental, vision

401(k) matching

Life and disability insurance

Job summary

Select Medical in Missouri is hiring a Patient Service Specialist- FLOAT/SPLIT to manage front desk and business aspects of our outpatient physical therapy center. You will greet patients, register them, schedule appointments, collect co-pays, and coordinate with insurance providers as needed.

This full-time role requires a high school diploma or GED, with the opportunity for increases based on experience. The position involves floating across multiple counties, including IL and MO areas, and

Qualifications

• High School Diploma or GED required.
• 1 year front desk experience preferred.
• Healthcare experience preferred.

Responsibilities

• Greet and register patients and provide information about what to expect during their visit and their next appointment at checkout.
• Schedule patient appointments in person and via phone.
• Communicate with insurance companies, translation services, and leadership teams as needed.
• Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications.

Skills

Greet patients

Schedule appointments

Insurance verification

Payer communications

Co-pay collection

Education

High School Diploma or GED

Job description

Select Medical in Missouri is hiring a Patient Service Specialist- FLOAT/SPLIT to manage front desk and business aspects of our outpatient physical therapy center. You will greet patients, register them, schedule appointments, collect co-pays, and coordinate with insurance providers as needed.

This full-time role requires a high school diploma or GED, with the opportunity for increases based on experience. The position involves floating across multiple counties, including IL and MO areas, and