Patient Experience Coordinator - Front Desk & Scheduling

Motion PT; New York (NY); Presencial; USD 26.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Family Building and Parental Leave

401(k) with employer matching

Structured onboarding with 30/60/90‑e日

Career growth

Collaborative culture

Descripción de la vacante

Confluent Health in Bronx, NY is seeking a Care Coordinator to be the heartbeat of our clinic. You will greet patients, manage front desk tasks, verify insurance, and guide referrals with warmth and professionalism. This fast-paced role requires organization, ownership, and a patient-centered attitude.

compensation: $19.00-$20.00 per hour, 40 hours/week, Monday–Friday, located at 1250 Waters Place, Bronx. Equal opportunity employer, benefits provided.

Formación

• High School Diploma or GED required.
• Experience in customer-facing or patient-facing roles preferred.
• Ability to manage multiple tasks while staying organized and detail-oriented.
• Comfortable communicating on the phone with patience and professionalism.
• Basic computer skills; training on EMR navigation and scheduling workflows provided.

Responsabilidades

• Create a welcoming, professional first impression for patients, visitors, and referral sources.
• Manage front desk operations including patient check-in/check-out, scheduling, and insurance verification/authorization.
• Review, schedule, and follow up on referrals by gathering information and updating patient records.
• Keep patient flow moving by confirming appointments, managing waitlists, and handling cancellations.
• Collect copays and balances accurately and track payments as needed.
• Protect patient privacy and uphold HIPAA standards in all front desk interactions.

Conocimientos

Customer service

Multitasking

Phone communication

Basic computer skills

Educación

High School Diploma or GED

Herramientas

EMR navigation

Scheduling software

Descripción del empleo

Confluent Health in Bronx, NY is seeking a Care Coordinator to be the heartbeat of our clinic. You will greet patients, manage front desk tasks, verify insurance, and guide referrals with warmth and professionalism. This fast-paced role requires organization, ownership, and a patient-centered attitude.

compensation: $19.00-$20.00 per hour, 40 hours/week, Monday–Friday, located at 1250 Waters Place, Bronx. Equal opportunity employer, benefits provided.