Patient Experience Coordinator — Front Desk & Scheduling

Southern Sports Medicine Partners Llc; Murphy (NC); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, Dental, Vision

401(k)

Descripción de la vacante

Comprehensive Pain Consultants of the Carolinas is seeking a full-time Front Desk Coordinator in Murphy, NC. You will be the first point of contact, greeting patients, managing the reception area, and coordinating appointments with a focus on excellent customer service.

Experience with EMR systems (eClinicalWorks preferred) and strong communication skills are essential. This role supports a busy pain management practice and contributes to a seamless patient experience.

Formación

• Welcoming and checking in patients and visitors.
• Answering phones and directing inquiries.
• Scheduling appointments and handling cancellations/rescheduling.
• Maintaining patient records with accuracy and confidentiality.

Responsabilidades

• Greet patients and verify information at check-in.
• Answer and route phone calls; assist front desk operations.
• Schedule and manage patient appointments and follow-ups.
• Support staff with administrative tasks as needed.

Conocimientos

Customer service

Phone etiquette

Scheduling

Communication

Educación

High school diploma

Herramientas

eClinicalWorks

Descripción del empleo

Comprehensive Pain Consultants of the Carolinas is seeking a full-time Front Desk Coordinator in Murphy, NC. You will be the first point of contact, greeting patients, managing the reception area, and coordinating appointments with a focus on excellent customer service.

Experience with EMR systems (eClinicalWorks preferred) and strong communication skills are essential. This role supports a busy pain management practice and contributes to a seamless patient experience.