Patient Care Coordinator I - 159

Coastal Vision; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Coastal Vision in Chesapeake, VA is seeking a customer-facing front desk assistant to deliver high-quality client service and patient care. Responsibilities include speaking with patients on the phone, scheduling appointments, and handling check-in/out as part of a friendly office team.

The ideal candidate has strong customer service skills, a presentable appearance, and at least 1 year of experience; training is available for the right candidate who shows initiative and professionalism.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• Willing to train someone with good customer service skills and a desire to learn.
• Ideal candidate will have 1+ years of experience.
• Proficiency with computers and basic systems.

Responsibilities

• Speak with patients on the phone to answer questions and schedule appointments.
• Manage patient check-in and check-out processes.
• Perform front desk administrative duties.
• Report to the Practice Manager.

Skills

Customer service

Personal presentation

1+ years experience

Multi-tasking

Computers/basic systems

Professional patient interaction

Job description

Coastal Vision - Volvo Parkway, 1116 Volvo Parkway, Chesapeake, Virginia, United States of America

Job Description

Posted Monday, July 20, 2026 at 4:00 AM

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Coastal Vision - Volvo Parkway, 1116 Volvo Parkway, Chesapeake, Virginia, United States of America