Patient Experience Coordinator - Front Desk & Scheduling

American Vision Partners; Anthem (AZ); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical and dental insurance

Eye care discounts

401(k)

Paid holidays

PTO

Sick Time

Job summary

American Vision Partners is seeking a Patient Service Specialist in Anthem, AZ. You will be the first touch for patients, gather visit information and ensure a smooth check-in and check-out process.

Responsibilities include scheduling, reviewing paperwork, verifying insurance, collecting payments, and maintaining accurate patient records. We value reliability, clear communication, and a strong patient-focused experience.

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone.
• Checking patients in and out.
• Scheduling clinic and surgical appointments including pre-operative and post-operative visits.
• Reviewing all paperwork with patients; consents for procedures.
• Verifying insurance and collecting payments.
• Maintaining patient medical records.

Skills

Attention to detail

Multi-tasking

Verbal communication

Written communication

Customer service

Front desk experience

Education

High School Diploma or GED

Job description

American Vision Partners is seeking a Patient Service Specialist in Anthem, AZ. You will be the first touch for patients, gather visit information and ensure a smooth check-in and check-out process.

Responsibilities include scheduling, reviewing paperwork, verifying insurance, collecting payments, and maintaining accurate patient records. We value reliability, clear communication, and a strong patient-focused experience.