Patient Services Specialist - Flexible Schedule & Growth

American Vision Partners; Surprise (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

American Vision Partners, a leading ophthalmology network, is seeking a Patient Service Specialist in Arizona to greet patients, manage check-in/out, and coordinate clinic and surgical appointments. The role emphasizes exceptional patient experiences and accurate paperwork review.

Candidates should have strong communication and detail-oriented skills, with medical front desk experience preferred. A flexible schedule supports coverage across our staffed offices.

Qualifications

• High School Diploma or GED required.
• Detail oriented, reliable, and able to multi-task in a fast-paced, high-volume work environment.
• Excellent verbal and written communication skills.
• Medical Front Desk experience preferred.
• Flexible schedule.
• Dedicated to creating a quality patient experience.

Responsibilities

• Greeting patients and visitors warmly in person or by telephone.
• Checking patients in and out.
• Scheduling clinic and surgical appointments to include all pre-operative and post-operative appointments.
• Reviewing all paperwork with patients; consents for procedures.
• Verifying insurance and collecting payments.
• Maintaining patient medical records.

Skills

Customer service

Phone etiquette

Scheduling

Insurance verification

Medical records management

Attention to detail

Education

High School Diploma or GED

Job description

American Vision Partners, a leading ophthalmology network, is seeking a Patient Service Specialist in Arizona to greet patients, manage check-in/out, and coordinate clinic and surgical appointments. The role emphasizes exceptional patient experiences and accurate paperwork review.

Candidates should have strong communication and detail-oriented skills, with medical front desk experience preferred. A flexible schedule supports coverage across our staffed offices.