RECEPTIONIST - Tallahassee, FL

North Florida Medical; Tallahassee (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

North Florida Medical seeks a receptionist to welcome center callers, patients, and visitors in a professional, courteous manner. You will answer phones, schedule appointments, check in/out patients, and collect demographic and insurance information.

This full-time role requires accuracy in data entry, insurance verification, and collecting fees at the time of visit, while following NFMC procedures and policies to ensure a positive patient experience.

Qualifications

• Answer phones promptly and courteously.
• Schedule and confirm patient appointments.
• Check in/out patients and complete demographics.
• Verify insurance information.
• Collect fees at visit.
• Adhere to receptionist policies and procedures.

Responsibilities

• Answer phones promptly and courteously.
• Schedule patient appointments.
• Check patients in and out and collect demographics.
• Verify insurance information.
• Collect fees at the time of visit.

Skills

Customer service

Phone handling

Scheduling

Insurance verification

Cash handling

Education

One year certificate (college or technical school)

1+ year related experience

Job description

SUMMARYWelcome and assist all center callers, patients and visitors in a professional and courteous manner. Promote a positive patient experience with outstanding customer service. Adhere to organization policies and follow work processes specified in NFMC’s receptionist manual and other established procedures. Duties include answering phones promptly and courteously, schedule patient appointments, checking patients in and out, completion of patient demographic information, insurance verification, and collect fees at the time of the visit.SCHEDULE/HOURS:Full TimeMonday - Friday8:00 a.m. - 5:00 p.m.No weekendsEDUCATION and CERTIFICATIONSOne year certificate from college or technical school orOne year or more related experience and/or training; orEquivalent combination of education and experience related to this type of position.If you want to be a part of a team that is increasing access to quality healthcare and improving the overall health of your community, we encourage you to apply with us.North Florida Medical is an equal opportunity employer and drug-free workplace. All employment is contingent upon successful completion of a drug screen, background check, employment verification, and credential/license verification.