Patient Experience Coordinator - Front Desk

Socket.dev; Metuchen (NJ); On-site; USD 22,000 - 30,000; Part time

Job summary

Trinity Rehab in Metuchen, NJ is seeking a Patient Care Coordinator to support front desk operations of our outpatient physical therapy clinic. You will welcome patients, schedule appointments, collect co-pays, assist with the check-in kiosk, and perform basic administrative tasks.

This is a patient-facing, organized role with no insurance verification or extensive phone duties. Ideal candidates are friendly, dependable, and comfortable with basic computers, able to maintain a consistent

Qualifications

• High school diploma or equivalent.
• Friendly, professional, and comfortable interacting with patients.
• Dependable with a consistent work schedule.
• Basic computer and data-entry skills.
• Strong attention to detail and organizational skills.
• Ability to handle payments accurately.
• Willingness to learn scheduling and check-in systems.
• Prior receptionist, customer service, or healthcare experience is helpful but not required.

Responsibilities

• Greet patients and visitors in a friendly and professional manner
• Check patients in and assist them with the clinic’s check-in kiosk
• Provide additional assistance to new patients completing the check-in process
• Schedule and confirm patient appointments
• Collect co-payments and provide receipts when needed
• Make copies of identification cards, insurance cards, and patient paperwork
• Scan, copy, and organize basic documents
• Answer or direct occasional basic patient questions
• Notify the appropriate team member when a patient requires additional assistance
• Keep the front desk and reception area neat and organized
• Complete other basic front desk duties as assigned

Skills

Friendly demeanor

Professionalism

Dependable

Basic computer skills

Data-entry

Attention to detail

Payment handling

Willingness to learn systems

Customer service experience (helpful)

Education

High school diploma or equivalent

Job description

Trinity Rehab in Metuchen, NJ is seeking a Patient Care Coordinator to support front desk operations of our outpatient physical therapy clinic. You will welcome patients, schedule appointments, collect co-pays, assist with the check-in kiosk, and perform basic administrative tasks.

This is a patient-facing, organized role with no insurance verification or extensive phone duties. Ideal candidates are friendly, dependable, and comfortable with basic computers, able to maintain a consistent