Patient Experience Coordinator — Front Desk & Scheduling

Trinity Rehab Somerset PA; Manalapan Township (NJ); On-site; USD 22,000 - 30,000; Part time

Job summary

Trinity Rehab Somerset PA in Manalapan, New Jersey, is seeking a friendly Patient Care Coordinator to support front desk operations at our outpatient physical therapy clinic. The role focuses on greeting patients, scheduling, collecting co-payments, and basic administrative tasks.

Ideal candidates are dependable, detail-oriented, and comfortable with scheduling systems. No insurance verification or extensive phone duties are required, and the position is roughly 30 hours per week with varied

Qualifications

• High school diploma or equivalent.
• Friendly, professional, and comfortable interacting with patients.
• Dependable with a consistent work schedule.
• Basic computer and data-entry skills.
• Strong attention to detail and organizational skills.
• Ability to handle payments accurately.
• Willingness to learn scheduling and check-in systems.
• Prior receptionist, customer service, retail, or healthcare experience is helpful but not required.

Responsibilities

• Greet patients and visitors in a friendly and professional manner.
• Check patients in and assist them with the clinic’s check-in kiosk.
• Provide additional assistance to new patients completing the check-in process.
• Schedule and confirm patient appointments.
• Collect co-payments and provide receipts when needed.
• Make copies of identification cards, insurance cards, and patient paperwork.
• Scan, copy, and organize basic documents.
• Answer or direct occasional basic patient questions.
• Notify the appropriate team member when a patient requires additional assistance.
• Keep the front desk and reception area neat and organized.
• Complete other basic front desk duties as assigned.

Skills

Friendly demeanor

Professional

Interacting with patients

Data entry

Attention to detail

Payment handling

Scheduling systems

Customer service

Healthcare experience

Education

High school diploma or equivalent

Tools

Check-in systems

Job description

Trinity Rehab Somerset PA in Manalapan, New Jersey, is seeking a friendly Patient Care Coordinator to support front desk operations at our outpatient physical therapy clinic. The role focuses on greeting patients, scheduling, collecting co-payments, and basic administrative tasks.

Ideal candidates are dependable, detail-oriented, and comfortable with scheduling systems. No insurance verification or extensive phone duties are required, and the position is roughly 30 hours per week with varied