Patient Experience Coordinator – Front Desk

Solution for Health International; Amherst (NH); Hybrid; USD 36.000 - 54.000; Vollzeit

Benefits dieser Stelle

Health insurance

Dental insurance

Vision insurance

Disability insurance

Employee assistance program

Zusammenfassung

Foundation Medical Partners in Amherst, NH seeks a Patient Service Representative to be the first point of contact, manage front desk tasks, and support patient registration and scheduling. You will ensure accurate patient data, coordinate care needs, and maintain confidentiality in a fast-paced clinic.

The role emphasizes outstanding customer service, teamwork, and effective communication with patients and staff within the Amherst Family Practice network.

Qualifikationen

• High School diploma or equivalent required.
• Experience in a medical office is preferred but not required.
• Strong communication and customer service skills are essential.
• Familiarity with Epic EMR and Microsoft Office helpful.

Aufgaben

• Greet patients and visitors in a friendly, professional manner.
• Check patients in and out for appointments.
• Verify and update patient demographics, registration, and insurance information in the EMR.
• Schedule appointments and assist in coordinating patient care needs.
• Respond to patient calls and inquiries in a timely, courteous manner.
• Communicate with providers, clinical staff, and outside offices to support continuity of care.

Kenntnisse

Customer service

Communication

Teamwork

Conflict resolution

Ausbildung

High School diploma or equivalent

Tools

Epic EMR

Microsoft Office

Jobbeschreibung

Foundation Medical Partners in Amherst, NH seeks a Patient Service Representative to be the first point of contact, manage front desk tasks, and support patient registration and scheduling. You will ensure accurate patient data, coordinate care needs, and maintain confidentiality in a fast-paced clinic.

The role emphasizes outstanding customer service, teamwork, and effective communication with patients and staff within the Amherst Family Practice network.