Patient Experience Coordinator — Flexible Scheduling & Growth

Aspen Dental; Oak Creek (WI); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Paid time off

Health, dental, vision

401(k) with company match

Training and development

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our patient-centric front-office team. You will participate in a four-week training program to learn our processes and standards, then handle scheduling, chart organization, insurance verification, and payment collection to ensure a smooth patient experience.

You will report to the Manager and contribute to a supportive culture with collaboration and ongoing development opportunities within a world-class dental service organization.

Qualifications

• Must have strong communication and interpersonal skills.
• Excellent time management and organizational abilities.
• Ability to handle sensitive information with confidentiality.

Responsibilities

• Schedule and confirm patient appointments.
• Organize patient charts and verify insurance details.
• Process payments and deposits as needed.
• Support daily front-office operations and improve patient experience.
• Adhere to company policies, regulations, and dental board standards.

Skills

Strong communication

Interpersonal skills

Time management

Organized and detail oriented

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our patient-centric front-office team. You will participate in a four-week training program to learn our processes and standards, then handle scheduling, chart organization, insurance verification, and payment collection to ensure a smooth patient experience.

You will report to the Manager and contribute to a supportive culture with collaboration and ongoing development opportunities within a world-class dental service organization.