Patient Experience Coordinator — Flexible Scheduling & Growth

0278 Tran Dental, LLC; Cambridge, Aspen (MN, CO); On-site; USD 54,443,000 - 60,174,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental plan

Vision plan

401(k) with match

Career development

Training program

Continual learning

Job summary

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You will report to the Manager and perform daily tasks to create lasting impressions and build trust with patients.

You will participate in a four-week training program to succeed in your role. You will schedule and confirm appointments, organize charts, verify insurance, and collect payments while balancing nightly deposits.

Qualifications

• Front-office duties and patient service in line with policies.
• Front desk tasks: scheduling, chart organization, insurance verification and payment collection.
• Balance nightly deposits and credit card processing.
• Must be 18+ years old.

Responsibilities

• Provide superior patient service with compassion and care according to policies and regulations.
• Schedule and confirm patient appointments, organize charts, verify insurance and collect payments.
• Balance nightly deposits and credit card processing.
• Additional tasks as assigned by the Manager.

Skills

Customer service

Interpersonal skills

Time management

Organized

Detail oriented

Communication skills

Education

High school diploma or equivalent

Job description

Aspen Dental is seeking a Patient Experience Coordinator to join our front-office team. You will report to the Manager and perform daily tasks to create lasting impressions and build trust with patients.

You will participate in a four-week training program to succeed in your role. You will schedule and confirm appointments, organize charts, verify insurance, and collect payments while balancing nightly deposits.