Patient Experience Coordinator – Dental Specialty Team

The Dental Specialists; Minneapolis (MN); On-site; USD 33,062 - 37,195; Full time

Benefits offered by this job

Medical, dental, vision coverage

Orthodontia coverage

Paid time off & holidays

401(k) with company match & Roth

HSAs & FSAs

Life insurance & disability

Pet insurance

ESPP purchase options

Continuing education & professional开发

Growth opportunities

Job summary

The Dental Specialists Plymouth West Periodontics is seeking a friendly, organized Patient Care Coordinator to join our team. As the first point of contact for patients, you will help create a welcoming experience while guiding them through scheduling, insurance questions, and intake.

Responsibilities include greeting patients, coordinating appointments, verifying coverage, and maintaining accurate records.

Qualifications

• Warm, friendly and professional demeanor.
• Strong organizational abilities and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Comfort learning and using new software systems.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Create a welcoming and positive experience for patients by greeting, checking in, and assisting them throughout their visit.
• Coordinate and manage patient schedules, including appointment scheduling, confirmations, and follow-up communication.
• Answer patient questions regarding appointments, billing, and insurance benefits.
• Verify insurance coverage and assist with patient account management.
• Accurately enter and maintain patient information and records.
• Collaborate with doctors and team members to ensure efficient office operations and exceptional patient care.

Skills

Warm, friendly demeanor

Organizational skills

Customer service

Communication skills

Multitasking

Tech-savvy

Microsoft Office

Data entry

Tools

Microsoft Office

Job description

The Dental Specialists Plymouth West Periodontics is seeking a friendly, organized Patient Care Coordinator to join our team. As the first point of contact for patients, you will help create a welcoming experience while guiding them through scheduling, insurance questions, and intake.

Responsibilities include greeting patients, coordinating appointments, verifying coverage, and maintaining accurate records.