Patient Experience Coordinator — Dental Office

North American Dental Group; Illinois; On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive paid time off

Comprehensive benefits package

401k

Career growth opportunities

Continuing education

Job summary

North American Dental Group is seeking a Front Desk Coordinator in Illinois to provide outstanding patient care and manage clerical tasks. Responsibilities include handling patient appointments, verifying insurance, and presenting financial policies. Ideal candidates will have a high school diploma (associate's preferred) and 1-5 years of relevant experience, along with knowledge of dental software and Microsoft Office. The position offers competitive paid time off and comprehensive benefits, fostering career growth and individual expression within the team.

Qualifications

• 1-5 years of customer service, insurance, or dental experience preferred.
• Ability to learn new dental programs as needed.
• Experience handling financial information.

Responsibilities

• Handle financial information and perform insurance verification.
• Perform clerical tasks including sorting and answering calls.
• Explain procedures and services to patients.

Skills

Dependability in quality control

Customer service

Insurance verification

Dental software knowledge

Education

High School Diploma or equivalent

Associate’s degree

Tools

Microsoft Office

Job description

North American Dental Group is seeking a Front Desk Coordinator in Illinois to provide outstanding patient care and manage clerical tasks. Responsibilities include handling patient appointments, verifying insurance, and presenting financial policies. Ideal candidates will have a high school diploma (associate's preferred) and 1-5 years of relevant experience, along with knowledge of dental software and Microsoft Office. The position offers competitive paid time off and comprehensive benefits, fostering career growth and individual expression within the team.