Front Desk Coordinator: Patient Welcome + Growth & PTO

North American Dental Group; Bolingbrook (IL); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Paid Time Off

401(k)

Career Growth

Dynamic Environment

Job summary

North American Dental Group’s Grove Dental Associates in Bolingbrook, IL is seeking a Front Desk Coordinator to welcome patients, manage phone inquiries, and coordinate appointments with professionalism and empathy.

This full-time role includes insurance verification, co-payment collection, and explaining procedures. A high school diploma and dental or customer service experience are preferred. Schedule: 4 days with every other Saturday, 7:30am–6:00pm, 7:30am–2pm alternate Saturdays.

Qualifications

• High School Diploma or equivalent (Associate's degree preferred).
• 1-5 years of customer service, insurance, or dental experience preferred.
• Familiarity with dental software and Microsoft Office; willingness to learn new programs.

Responsibilities

• Dependably handle financial tasks including co-payment collection, insurance verification, and daily reporting.
• Administrative duties such as sorting mail, scanning documents, and photocopying.
• Answer calls, provide information, and schedule, verify, and confirm appointments.
• Explain dental procedures, policies, and services to patients.
• Present financial arrangements and policies with professionalism and empathy.
• Track and manage appointments to maintain a smooth schedule.

Skills

Customer service

Dental experience

Communication

Multitasking

Microsoft Office

Education

High School Diploma or equivalent

Associate's degree preferred

Tools

Dental software

Microsoft Office

Job description

North American Dental Group’s Grove Dental Associates in Bolingbrook, IL is seeking a Front Desk Coordinator to welcome patients, manage phone inquiries, and coordinate appointments with professionalism and empathy.

This full-time role includes insurance verification, co-payment collection, and explaining procedures. A high school diploma and dental or customer service experience are preferred. Schedule: 4 days with every other Saturday, 7:30am–6:00pm, 7:30am–2pm alternate Saturdays.