Patient Intake Coordinator

ClearChoice Dental Implant Centers; Cleveland (OH); Presencial; USD 25.000 - 30.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) with company match

Paid time off

Paid holidays

Professional development

Career growth

Team-oriented culture

Descripción de la vacante

ClearChoice Dental Implant Centers is seeking a Patient Intake Coordinator in Cleveland, OH to ensure a warm, seamless experience for patients from first contact through treatment completion. You will manage intake forms, data entry, appointment scheduling, and front-desk duties in a fast-paced dental office.

The role emphasizes patient-centric service, professional communication, and teamwork with clinical and administrative staff. A Monday–Friday schedule and comprehensive benefits are offered.

Formación

• Prior dental or medical office experience preferred.
• Strong organizational and multitasking abilities required.
• Excellent communication and patient-facing skills expected.

Responsabilidades

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported.
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry.
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams.
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment.
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience.
• Answer and direct all incoming calls with professionalism and empathy.
• Maintain and update the Center’s calendar to optimize operational efficiency.
• Order and organize patient materials as needed.
• Scan and upload documents into patient records.
• Assist with outgoing shipments and general office organization.
• Perform other duties as needed to support the Center’s success

Conocimientos

Organization

Multitasking

Communication

Dental/Medical office experience

Customer service

Herramientas

Electronic health records system

Descripción del empleo

Join ClearChoice Dental Implant Centers as a Patient Intake Coordinator

Ready to make a real impact every day? Join ClearChoice Dental Implant Centers, a national leader transforming lives through advanced dental implant solutions. As a Patient Intake Coordinator , you’ll be the first point of contact for patients, ensuring a seamless, welcoming experience from their first visit to the completion of their treatment journey.

Job Type: Full-Time

Salary: $18 - $22.00 /hour plus performance-based bonuses

Why ClearChoice is the best choice for your career:

• Work in a patient-focused environment with a team that empowers you to succeed
• Enjoy a predictable Monday-Friday schedule—no weekends required
• Take advantage of full healthcare benefits including medical, dental, and vision
• Access a 401(k) retirement savings plan with company match
• Paid time off and holidays to ensure you maintain a healthy work-life balance
• Continuous training and professional development to sharpen your skills
• Thrive in a collaborative, supportive, and mission-driven culture
• Be part of a company where your passion for helping others leads directly to success—both for your patients and your career

What You’ll Do:

• Serve as the ambassador for the patient experience, ensuring every patient feels valued and supported
• Manage the patient intake process, including completion of electronic or paper forms and accurate data entry
• Coordinate and schedule appointments, ensuring smooth workflow between clinical and administrative teams
• Greet patients warmly, manage check-in/check-out, and maintain a professional, welcoming environment
• Monitor patient wait times and partner with the General Manager to ensure a seamless experience
• Answer and direct all incoming calls with professionalism and empathy
• Maintain and update the Center’s calendar to optimize operational efficiency
• Order and organize patient materials as needed
• Scan and upload documents into patient records
• Assist with outgoing shipments and general office organization
• Perform other duties as needed to support the Center’s success

Skills and Experience We’re Looking For:

• Excellent organization and multitasking abilities, with strong communication skills
• Prior dental or medical office experience preferred
• Experience in patient admissions, scheduling, or treatment planning preferred
• Professional demeanor and ability to thrive in a fast-paced, patient-centric environment
• Basic computer proficiency and comfort with digital record systems
• A team-oriented mindset with flexibility to support colleagues when needed

Why Choose ClearChoice?
ClearChoice Dental Implant Centers are transforming smiles and lives across the country, with over 100 locations and 100,000 smiles restored. As part of TAG - The Aspen Group, we’re committed to bringing better dental care to more people, alongside Aspen Dental, as part of the TAG family of brands.

TAG - The Aspen Group was built on the simple idea of bringing better healthcare to more people. The independent healthcare practices TAG supports,operatemore than 1,300 locations in 45 states through its six consumer healthcare brands: Aspen Dental®,ClearChoiceDental Implant Centers®,WellNowUrgent Care®, Chapter AestheticStudio, and AZPetVet. Combined, the practices serve more than35,000 patientsa day and more than8 million patientseach year. TAG is headquartered at 800 W. Fulton Market in Chicago. For more information, visit teamtag.com.

TAG-The Aspen Group, its affiliates, related companies and supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated on the basis of disability.

Salary: $18- $22 /hour plus performance-based bonuses