Patient Intake Coordinator

ClearChoice Dental Implant Centers; Rockville (MD); On-site; USD 31,684 - 34,440; Full time

Benefits offered by this job

Medical Insurance Coverage

Dental Insurance Coverage

Vision Insurance Coverage

Retirement Plan (401K) options

Performance-based bonuses

Job summary

Join a leading company as a Patient Intake Coordinator, a role tasked with ensuring patient satisfaction from the moment they arrive. Your responsibilities will include managing the intake process, scheduling appointments, and creating a welcoming atmosphere while ensuring compliance with treatment recommendations.

Qualifications

• Dental experience preferred.
• Previous experience working in patient admissions preferred.
• Previous experience scheduling medical appointments preferred.

Responsibilities

• Manage patient intake process including forms.
• Create a welcoming environment for patients.
• Monitor patient wait times and manage experience.

Skills

Organized

Good communicator

Problem-solving skills

Job description

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About Us

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.

About Us

ClearChoice Dental Implant Centers are a national network of dental implant centers founded in 2005 to provide innovative dental implant care to patients across the United States. Driven by a collective desire to improve the lives of prospective patients, ClearChoice helps people reclaim their health, smile and confidence. Beyond restoring teeth, this is about people getting their lives back.

ClearChoice Management Services, LLC (CCMS) provides administrative practice management services to the ClearChoice network. We are searching for individuals who can help us continue pursuing our goal of reaching prospective patients and helping to transform their lives. When you join ClearChoice, you are joining a team of individuals with passion, conviction, and integrity whose mission is to be the Platform of Hope for those in need of our services. Come help us write the next chapter of our story!

When you join the ClearChoice marketing team, you take on a highly visible role that leads the growth of the entire organization. Your passion, creativity, and grit are supported by a robust marketing budget, partnerships with leading agencies and consultants, and a growing group of talented marketing professionals as we write the next chapter of our story.

Overview

This position is responsible for patient satisfaction from greeting the patient as they enter our facilities for the first time, to the set up of appointments for patient care including all associated treatments, coding and compliance of treatment based on doctor’s recommendations.

General Responsibilities

• Work under the general direction of the General Manager
• Ambassador for the patient experience
• Manage patient intake process including electronic or paper forms
• Work with the clinical staff to schedule patients and ensure that the center’s workflow runs efficiently
• Answer and direct all incoming calls
• Create a welcoming environment that puts patients at ease and introduces them to our office that offers a world class experience
• Utilize problem-solving skills for patient management, and to support center and colleagues for resolution of issues
• Update and manage center calendar
• Order and organize patient materials, as needed
• Monitor patient wait times and work with the General Manager to manage patient experience
• Perform all other duties as assigned
• Maintain a clean waiting room
• Scanning necessary documents
• Assist with outgoing shipments
  
  

Qualifications

• Organized, able to multi-task with patients and phones, good communicator
• Dental experience Preferred
• Previous experience working patient admissions preferred
• Previous experience scheduling medical appointments and treatment plans preferred
  
  

Compensation And Benefits

The anticipated range for this position is $23 - $25 hourly plus discretionary performance-based bonus. Actual pay may vary based on experience, performance, and qualifications. In addition to your base compensation, depending on position, you may be eligible for a quarterly or annual bonus (potential bonuses are merit based). Medical Insurance Coverage, Dental Insurance Coverage, Vision Insurance Coverage, Retirement Plan (401K) options are provided as an additional benefit of employment with ClearChoice.

$23 - $25 an hour

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitals and Health Care

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