Dental Front Desk Concierge — Patient Scheduling & Admin

Familia Dental & Vivid Smiles; Peoria (IL); Vor Ort; USD 32.000 - 42.000; Vollzeit

Benefits dieser Stelle

Health, Dental and Vision Insurance

401(k) Retirement Plan

Paid Holidays & Time Off

Access to Financial Advisors

Basic Life & AD&D Insurance

Voluntary Life Insurance

Voluntary Short-Term & Long-Term Disab

Zusammenfassung

Familia Dental & Vivid Smiles in Peoria is seeking an energetic Front Desk Receptionist to join our fast-paced dental team. This role is the first contact for patients, handling check-ins, phone calls, scheduling, and basic administrative tasks.

Whether part-time or full-time, you will verify insurance, collect payments, maintain patient records, and support the office in delivering friendly, efficient care. Training provided; experience welcomed but not required.

Qualifikationen

• Excellent customer service and verbal communication.
• Ability to read, write, speak and understand information and present it one-to-one with patients.
• Basic computer knowledge.
• Experience with dental management software is preferred.
• Ability to work in a fast-paced, patient-focused environment.
• Organizational skills and attention to detail.
• Interpersonal and listening skills.
• Excellent customer service skills.
• Previous dental office experience preferred but not required.
• Training provided.

Aufgaben

• Greet and check in patients.
• Answer the phone and schedule appointments.
• Maintain patient accounts and records.
• Know and follow insurance plan rules and protocols.
• Verify patient insurance.
• Submit claims to insurance companies.
• Attend and participate in morning huddles and office meetings.
• Follow HIPAA, OSHA regulations and confidentiality.
• Notify Office Manager of equipment trouble or safety concerns.
• Other tasks as assigned.

Kenntnisse

Customer service

Verbal communication

Reading & writing

Basic computer skills

Dental software experience

Fast-paced environment

Organizational skills

Interpersonal skills

Attention to detail

Training provided

Dental office experience

Jobbeschreibung

Familia Dental & Vivid Smiles in Peoria is seeking an energetic Front Desk Receptionist to join our fast-paced dental team. This role is the first contact for patients, handling check-ins, phone calls, scheduling, and basic administrative tasks.

Whether part-time or full-time, you will verify insurance, collect payments, maintain patient records, and support the office in delivering friendly, efficient care. Training provided; experience welcomed but not required.