Patient Experience Coordinator (Contract) – Atlanta

gobravvo; Sandy Springs (GA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Contract-based employment

Dynamic healthcare setting

Job summary

TRC Talent Solutions is seeking a Patient Services Representative in Atlanta, GA on a contract basis. The role focuses on serving as the first point of contact for patients, delivering accurate information, and guiding inquiries through phone, email, and text while using Salesforce for status tracking.

The ideal candidate has a high school diploma, excellent communication, top-notch organization, and comfort handling high volumes in a fast-paced healthcare setting.

Qualifications

• High school diploma or equivalent required
• Excellent verbal and written communication skills
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Proficiency in Microsoft Office and familiarity with Salesforce or other CRM tools preferred

Responsibilities

• Handle high volume inquiries via phone, email, and other channels
• Respond promptly and professionally with clear guidance
• Conduct follow-up communications and monitor patient status in internal systems like Salesforce
• Resolve issues such as delivery delays or data inaccuracies
• Escalate complex or urgent matters appropriately
• Document all interactions and maintain patient records

Skills

Customer service

Communication

Organization

Education

High school diploma

Tools

Salesforce

Microsoft Office

Job description

TRC Talent Solutions is seeking a Patient Services Representative in Atlanta, GA on a contract basis. The role focuses on serving as the first point of contact for patients, delivering accurate information, and guiding inquiries through phone, email, and text while using Salesforce for status tracking.

The ideal candidate has a high school diploma, excellent communication, top-notch organization, and comfort handling high volumes in a fast-paced healthcare setting.