Patient Experience Coordinator - Front Desk

Serenity Healthcare; Alpharetta (GA); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

10 PTO days (15 after year 1)

90% covered health, dental & vision insurance

401k with growth opportunities

Referral Bonuses

Job summary

A healthcare provider in Alpharetta, Georgia is looking for a Receptionist (Patient Experience Coordinator) to be the first point of contact for patients. This role requires strong customer service skills and the ability to multitask. Responsibilities include greeting patients, managing check-ins, and answering inquiries. Candidates should have at least 1 year of customer-facing experience and a high school diploma. Attractive benefits include comprehensive health insurance and paid time off.

Qualifications

• Must have a people-first attitude with great communication skills.
• Ability to multitask and manage pressure effectively.
• Comfort using email, calendars, and scheduling systems.

Responsibilities

• Greet every patient with warmth and professionalism.
• Manage check-in/check-out and assist with forms.
• Answer phones and emails with clarity.

Skills

Customer service skills

Communication skills

Multitasking

Education

High School Diploma or GED

Job description

A healthcare provider in Alpharetta, Georgia is looking for a Receptionist (Patient Experience Coordinator) to be the first point of contact for patients. This role requires strong customer service skills and the ability to multitask. Responsibilities include greeting patients, managing check-ins, and answering inquiries. Candidates should have at least 1 year of customer-facing experience and a high school diploma. Attractive benefits include comprehensive health insurance and paid time off.