Patient Experience Coordinator - Clinic Front Desk

Texas Tech University Health Sciences Center; Midland (TX); On-site; USD 30,000 - 42,000; Full time

Job summary

Texas Tech University Health Sciences Center is seeking a clinic patient flow coordinator to ensure smooth operation of the front desk. You will schedule appointments, prep necessary paperwork, greet patients, and maintain records to support efficient visits.

You will also handle charges for clinic services, file insurance claims, respond to requests from patients and insurers, and maintain departmental information. Cash-handling responsibilities may apply as part of the role.

Qualifications

• High school diploma or equivalent required.
• At least 1 year of customer service or office experience.

Responsibilities

• Schedule appointments and prepare paperwork for patient visits.
• Receive patients and maintain accurate records for the department.
• Process charges for clinic services and file insurance claims.
• Respond to information requests from patients and insurers.
• May perform cash-handling responsibilities as part of the role.

Skills

Customer service

Office administration

Education

High school diploma

Job description

Texas Tech University Health Sciences Center is seeking a clinic patient flow coordinator to ensure smooth operation of the front desk. You will schedule appointments, prep necessary paperwork, greet patients, and maintain records to support efficient visits.

You will also handle charges for clinic services, file insurance claims, respond to requests from patients and insurers, and maintain departmental information. Cash-handling responsibilities may apply as part of the role.