Patient Services Coordinator — Healthcare Clinic

Texas Tech University - Health Sciences Center; Lubbock (TX); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health Plans

Paid Time Off

Retirement Plans

Wellness Programs

Mother-Friendly Workplace

Job summary

Texas Tech University Health Sciences Center seeks a dedicated front desk/clinic coordinator to manage patient flow and essential paperwork. You will schedule visits, check in patients, and handle basic billing tasks in a busy healthcare setting.

Ideal candidates have 3+ years in customer service within a healthcare environment, with strong communication and confidentiality. This role is on-site in Texas with day shifts and competitive pay.

Qualifications

• Minimum of a high school diploma or equivalent and at least 3 years in customer service or office settings, preferably in healthcare.
• Experience with scheduling, patient intake, or front desk duties is preferred.
• Ability to handle confidential information and work with a care team in a busy clinic environment.

Responsibilities

• Schedule patient appointments and prepare paperwork prior to visits.
• Receive patients, collect and file necessary documents, and maintain records.
• Process charges, assist with insurance claims, and communicate with patients and providers.

Skills

Customer service

Office administration

Education

High school diploma or equivalent

Tools

Epic EHR

Job description

Texas Tech University Health Sciences Center seeks a dedicated front desk/clinic coordinator to manage patient flow and essential paperwork. You will schedule visits, check in patients, and handle basic billing tasks in a busy healthcare setting.

Ideal candidates have 3+ years in customer service within a healthcare environment, with strong communication and confidentiality. This role is on-site in Texas with day shifts and competitive pay.