Patient Services Coordinator

Texas Tech University Health Sciences Center; Post (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Texas Tech University Health Sciences Center seeks a clerical professional to ensure smooth clinic patient flow and serve as the primary contact for patients. Responsibilities include scheduling, preparing paperwork, receiving patients, and maintaining records.

The role also covers processing charges, filing insurance claims, answering patient and insurer inquiries, and maintaining department information, with occasional cash-handling duties as needed.

Qualifications

• A high school diploma or equivalent required.
• One (1) year of customer service, office, or related experience.
• Additional education may substitute for the experience requirement.

Responsibilities

• Schedule appointments and manage clinic calendar.
• Prepare paperwork before patient visits.
• Receive patients and direct to appropriate services.
• Maintain patient records and filing systems.
• Process charges for clinic services and file insurance claims.
• Respond to information requests from patients and insurance companies.
• Maintain related department information; may have cash-handling responsibilities.

Skills

Customer service

Cash handling

Education

High school diploma

Job description

Texas Tech University Health Sciences Center seeks a clerical professional to ensure smooth clinic patient flow and serve as the primary contact for patients. Responsibilities include scheduling, preparing paperwork, receiving patients, and maintaining records.

The role also covers processing charges, filing insurance claims, answering patient and insurer inquiries, and maintaining department information, with occasional cash-handling duties as needed.