Patient Experience Coordinator – Clinic Front Desk

CommonSpirit Health; La Vista (NE); Hybrid; USD 32,000 - 42,000; Full time

Job summary

CommonSpirit Health is seeking a Clinic Receptionist to be the welcoming face and first point of contact for patients. This front-office role handles diverse office and reception duties to ensure a smooth, patient-centered experience, supporting humankindness in healthcare delivery.

You will manage phone calls, schedule appointments per guidelines, greet and register patients, and collect and verify demographics and insurance information, including co-pays and deductibles, while assisting with

Qualifications

• One year of customer service, clerical, or business-related experience.

Responsibilities

• Answer and route incoming calls and schedule patient appointments.
• Greet and register patients with warmth and efficiency.
• Collect, verify, and update patient demographics and insurance information.
• Process payments and manage check-in/check-out procedures.
• Coordinate follow-up appointments and communicate delays promptly.

Skills

Customer service

Job description

CommonSpirit Health is seeking a Clinic Receptionist to be the welcoming face and first point of contact for patients. This front-office role handles diverse office and reception duties to ensure a smooth, patient-centered experience, supporting humankindness in healthcare delivery.

You will manage phone calls, schedule appointments per guidelines, greet and register patients, and collect and verify demographics and insurance information, including co-pays and deductibles, while assisting with