Patient Experience Front Desk Specialist

CommonSpirit Health; Tennessee; On-site; USD 32,000 - 40,000; Full time

Job summary

CommonSpirit Health is seeking a Clinic Receptionist for our Primary Care & Sports Medicine clinic in Hixson. You will welcome patients, manage front-desk operations, and support efficient clinic workflow.

Your strong people skills, tech comfort, and compassionate approach will help patients feel at ease during their visit. The role emphasizes accurate data collection, insurance information handling, and coordination with care teams to ensure a smooth patient journey.

Qualifications

• Excellent communication and patient-facing skills.
• Healthcare experience preferred.
• Ability to manage multiple tasks with accuracy.

Responsibilities

• Perform patient check-in and complete all paperwork for efficient admitting.
• Answer phone calls and direct to appropriate staff.
• Schedule appointments according to office guidelines.
• Obtain accurate patient and insurance information and collect copays/deductibles.
• Copy/scan patient-related materials into the EMR correctly.
• Prepare charts for appointments with complete information.

Skills

Interpersonal skills

Technological proficiency

Compassion

Adaptable

Education

High School Diploma

GED

Tools

Electronic Medical Records (EMR)

Job description

CommonSpirit Health is seeking a Clinic Receptionist for our Primary Care & Sports Medicine clinic in Hixson. You will welcome patients, manage front-desk operations, and support efficient clinic workflow.

Your strong people skills, tech comfort, and compassionate approach will help patients feel at ease during their visit. The role emphasizes accurate data collection, insurance information handling, and coordination with care teams to ensure a smooth patient journey.