Patient Experience Coordinator

musc; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

MUSC Health East Cooper Medical Pavilion is seeking a Patient Registration Specialist for day-shift as part of a fast-paced ambulatory care team. You will greet patients, schedule appointments, collect demographics and insurance details, and support clinic efficiency with accurate data entry.

Role emphasizes patient experience, confidentiality, and collaboration with care teams. Requires a high school diploma and 1 year of customer service experience. On-site, 40 hours weekly.

Qualifications

• High school diploma or GED required.
• Minimum 1 year of customer service experience.
• Experience with hospital information systems or word processing preferred.

Responsibilities

• Greet patients and families in person or on the phone.
• Handle pre-registration and registration processes to support clinic flow.
• Collect/verify demographic and insurance information accurately.
• Assist with billing workflows, including co-pays and patient balances, while maintaining confidentiality.

Skills

Customer service

Interpersonal communication

Data entry

Phone etiquette

Education

High school diploma or GED

Tools

Hospital information systems

Word processing

Job description

MUSC Health East Cooper Medical Pavilion is seeking a Patient Registration Specialist for day-shift as part of a fast-paced ambulatory care team. You will greet patients, schedule appointments, collect demographics and insurance details, and support clinic efficiency with accurate data entry.

Role emphasizes patient experience, confidentiality, and collaboration with care teams. Requires a high school diploma and 1 year of customer service experience. On-site, 40 hours weekly.