Patient Experience & Registration Coordinator

Get Virtual Assistant Jobs; Blondy (TN); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Holiday pay

PTO

Medical

Dental

Vision

Work-Life balance

Job summary

Fast Pace Health is seeking a Patient Care Specialist to provide essential administrative support, ensuring smooth patient flow and accurate data entry. You will greet and register patients, manage insurance details, and maintain a welcoming clinic atmosphere.

Strong customer service and basic PC skills are required. Responsibilities include cross-training for back-office tasks, documenting records, and assisting with training new staff.

Qualifications

• High School Diploma or equivalent with CPR license and 1 year customer experience preferred.
• Experience handling patient registration and insurance information is a plus.
• Familiarity with front office processes and patient communication is desirable.

Responsibilities

• Greet, register, and discharge patients with superior Customer Service.
• Cross-train for back-office duties within scope of practice.
• Collect and input patient demographics and financial data accurately.
• Verify and update patient insurance information at registration.
• Maintain knowledge of medical insurance plans, co-pays, deductibles.
• Handle phone inquiries with polite, patient-centered service.
• Coordinate medical records requests and maintain clinic processes.
• Support new employee training and onboarding activities.

Skills

Customer Service

Data Entry

Phone Etiquette

MS Outlook

MS Word

Education

High School Diploma or equivalent

CPR certification

Tools

MS Outlook

MS Word

Job description

Fast Pace Health is seeking a Patient Care Specialist to provide essential administrative support, ensuring smooth patient flow and accurate data entry. You will greet and register patients, manage insurance details, and maintain a welcoming clinic atmosphere.

Strong customer service and basic PC skills are required. Responsibilities include cross-training for back-office tasks, documenting records, and assisting with training new staff.