Patient Experience Coordinator

The-Fun-Kids-Dentist; Town of Brookfield (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO & benefits

No corporate dentistry

Competitive pay based on experience

Job summary

The Fun Kids Dentist & Orthodontist in Brookfield, WI seeks an upbeat Patient Care Coordinator to create an incredible patient journey at the front desk. You’ll greet families, schedule pediatric and orthodontic appointments, and serve as the friendly, calm voice that guides parents through the visit.

Ideal candidates have dental office experience, enjoy working with children, and thrive in a fast-paced team environment focused on excellent patient care.

Qualifications

• Dental office experience strongly preferred.
• Pediatric or orthodontic experience is a huge plus.
• Friendly and confident communicator.
• Organized and detail-oriented.
• Able to multitask in a fast-paced environment.
• Positive attitude and team-first mindset.
• Someone who genuinely enjoys working with children and families.

Responsibilities

• Greeting patients and families with warmth and energy.
• Scheduling appointments for pediatric and orthodontic patients.
• Answering phones with kindness and professionalism.
• Helping parents understand appointments and treatment flow.
• Verifying insurance and handling patient accounts.
• Managing patient check-in/check-out.
• Keeping schedules running smoothly during busy days.
• Working closely with our doctors and clinical team.
• Creating a positive, fun experience for every child who visits.

Skills

Friendly communicator

Organized

Detail-oriented

Multitasking

Team player

Positive attitude

Children-focused

Job description

Patient Care Coordinator (Front Desk Superstar).

At The Fun Kids Dentist & Orthodontist, we’re not your typical dental office — we’re a fun, fast-paced pediatric and orthodontic office where kids actually look forward to coming to the dentist! From our underwater-themed office to our amazing team culture, we believe smiles start the moment families walk through our doors.

We’re looking for an experienced, upbeat, organized, and friendly Patient Care Coordinator to help create an incredible experience for our patients and families.

What Makes This Role Different?

• The first smile families see.


• The calm voice helping nervous parents.


• The organizer who keeps the day flowing smoothly.


• The person who helps make our office feel welcoming, fun, and stress-free.

If you love kids, enjoy staying busy, and thrive in a team environment — we’d love to meet you.

What You’ll Be Doing:

• Greeting patients and families with warmth and energy.


• Scheduling appointments for pediatric and orthodontic patients.


• Answering phones with kindness and professionalism.


• Helping parents understand appointments and treatment flow.


• Verifying insurance and handling patient accounts.


• Managing patient check-in/check-out.


• Keeping schedules running smoothly during busy days.


• Working closely with our doctors and clinical team.


• Creating a positive, fun experience for every child who visits.

What We’re Looking For:

• Dental office experience strongly preferred.


• Pediatric or orthodontic experience is a huge plus.


• Friendly and confident communicator.


• Organized and detail-oriented.


• Able to multitask in a fast-paced environment.


• Positive attitude and team-first mindset.


• Someone who genuinely enjoys working with children and families.

Bonus Points If You:

• Love creating great patient experiences Stay calm under pressure.


• Bring positive energy to your team.


• Can make even stressful days feel manageable.


• Have experience with dental insurance and scheduling systems.

About Us:

• We are a privately owned pediatric dental and orthodontic office that believes in.


• One-patient-at-a-time care.


• A fun and welcoming atmosphere.


• Supporting each other like family.


• Helping kids build healthy smiles for life.


• Our office is upbeat, team-oriented, and focused on creating an experience families can’t stop talking about.

Position Details:

• Full-Time.


• Competitive pay based on experience.


• PTO & benefits available.


• No corporate dentistry here — we value people, culture, and patient care.

Ready to Join Our Team?

The Fun Kid's Dentist in Brookfield, WI. We specialize in Pediatrics and Orthodontics.