Patient Coordinator

Tots to Teens Dental Group; San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with company matching

Medical, dental, and vision insurance

Life insurance

Paid time off

Job summary

Tots to Teens Pediatric Dentistry & Orthodontics (Rittiman) seeks a compassionate Patient Coordinator to welcome families at the front desk, manage appointments, and support insurance and billing processes. You will be part of a child-focused, friendly team committed to delivering exceptional patient experiences.

Join a modern pediatric practice with growth opportunities, competitive benefits, and a collaborative environment that values organization and customer service excellence.

Qualifications

• Must have 1+ year of dental front office experience.
• Knowledge of dental terminology.
• Proficient with dental software, Word and Excel.
• Strong communication and customer service skills.
• Excellent organizational skills and attention to detail.
• Dependable and team-oriented.

Responsibilities

• Greet patients and families with a warm, professional attitude.
• Schedule appointments and maintain daily schedule.
• Answer incoming calls and provide exceptional service.
• Explain treatment plans and discuss financial options with confidence.
• Verify insurance benefits and prepare insurance claims.
• Assist patients with payment arrangements and account questions.
• Facilitate communication between patients, doctors, and team members.
• Support daily office goals and contribute to a positive team environment.
• Assist with community outreach and marketing initiatives as needed.

Skills

Customer service

Communication

Organizational skills

Dental terminology

Microsoft Word

Excel

Team player

Dental software

Education

High school diploma or equivalent

Tools

Dental software

Job description

Looking for an exciting new career? We'd love for you to join our team! We have locations in many different parts of Texas and offer competitive pay, benefits, and great opportunities for career growth.

Please note that specific responsibilities and benefits may vary based on each location. Reviewing the details of your desired position(s) thoroughly. We look forward to hearing from you!

Be the Friendly Face That Helps Every Child Smile!

What We're Looking For:

Are you someone who loves helping people, staying organized, and creating exceptional customer experiences? If you're looking for a career where you can make a difference every day in the lives of children while being part of a supportive, family-focused team, we'd love to meet you.

At Tots to Teens Pediatric Dentistry & Orthodontics (Rittiman) , we believe every great patient experience starts at the front desk. We're looking for a compassionate, dependable Patient Coordinator who enjoys working with children and families and is excited to grow with our practice.

What You'll Do:

As one of the first people our patients and families interact with, you'll play an important role in creating a welcoming, organized, and positive experience from check-in to check-out. Your responsibilities include, but are not limited to:

• Greeting patients and families with a warm, friendly, and professional attitude
• Scheduling appointments and helping keep the daily schedule running smoothly
• Answering incoming calls and providing exceptional customer service
• Explaining treatment plans and discussing financial options with confidence and compassion
• Verifying insurance benefits and preparing insurance claims
• Assisting patients with payment arrangements and account questions
• Supporting communication between patients, doctors, and team members
• Helping achieve daily office goals while contributing to a positive team environment
• Assisting with community outreach and marketing initiatives as needed

Required:

• High school diploma or equivalent
• At least 1 year of dental front office experience
• Knowledge of dental terminology
• Basic computer skills, including dental software, Microsoft Word, and Excel
• Strong communication and customer service skills
• Excellent organizational skills and attention to detail
• Dependable, self-motivated, and a team-first mindset

Bonus Skills (Not Required):

• Experience with dental insurance verification and claims
• Texas Medicaid experience

Why You'll Love Working with our Team:

• Supportive, friendly, and collaborative team environment
• Opportunities for continued learning and career growth
• Modern pediatric dental practice with the latest technology
• The opportunity to make every child's dental visit a positive experience
• Stable, long-term career opportunity

We offer an excellent benefits package, including:

• 401(k) with company matching
• Medical, dental, and vision insurance
• Life insurance
• Paid time off

If you're passionate about helping families, feel welcome, enjoy working in a fast-paced environment, and want to build a rewarding career with an exceptional team, we'd love to hear from you.