Pediatric Front Desk Superstar — Patient Experience Lead

The-Fun-Kids-Dentist; Town of Brookfield (WI); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

PTO & benefits

No corporate dentistry

Competitive pay based on experience

Job summary

The Fun Kids Dentist & Orthodontist in Brookfield, WI seeks an upbeat Patient Care Coordinator to create an incredible patient journey at the front desk. You’ll greet families, schedule pediatric and orthodontic appointments, and serve as the friendly, calm voice that guides parents through the visit.

Ideal candidates have dental office experience, enjoy working with children, and thrive in a fast-paced team environment focused on excellent patient care.

Qualifications

• Dental office experience strongly preferred.
• Pediatric or orthodontic experience is a huge plus.
• Friendly and confident communicator.
• Organized and detail-oriented.
• Able to multitask in a fast-paced environment.
• Positive attitude and team-first mindset.
• Someone who genuinely enjoys working with children and families.

Responsibilities

• Greeting patients and families with warmth and energy.
• Scheduling appointments for pediatric and orthodontic patients.
• Answering phones with kindness and professionalism.
• Helping parents understand appointments and treatment flow.
• Verifying insurance and handling patient accounts.
• Managing patient check-in/check-out.
• Keeping schedules running smoothly during busy days.
• Working closely with our doctors and clinical team.
• Creating a positive, fun experience for every child who visits.

Skills

Friendly communicator

Organized

Detail-oriented

Multitasking

Team player

Positive attitude

Children-focused

Job description

The Fun Kids Dentist & Orthodontist in Brookfield, WI seeks an upbeat Patient Care Coordinator to create an incredible patient journey at the front desk. You’ll greet families, schedule pediatric and orthodontic appointments, and serve as the friendly, calm voice that guides parents through the visit.

Ideal candidates have dental office experience, enjoy working with children, and thrive in a fast-paced team environment focused on excellent patient care.