Patient Experience Coordinator

Talentify; Saint Petersburg (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Talentify in Saint Petersburg, FL, helps support ambulatory/physician office operations from patient registration to appointment scheduling. You will handle referrals under supervision, ensuring accurate information and courteous service.

Six months of clerical or customer service experience and a high school diploma are required, with a focus on policy compliance, proper use of office equipment, and professional patient interactions.

Qualifications

• High School diploma or equivalent.
• Six months experience in a clerical office, general business, or customer service setting.

Responsibilities

• Schedule patient appointments according to practice protocols and patient preferences.
• Obtain accurate patient demographics and insurance information.
• Process requests for medical records following policies.
• Adhere to policy, procedures and value statements; use office technology and answer calls appropriately.
• Contribute to patient satisfaction and maintain professional interactions with patients and families.
• Maintain regular attendance and compliance with policies and applicable laws.
• Participate in quality assurance activities and assist billing as needed.

Skills

Customer service

Clerical work

Communication

Education

High School diploma or equivalent

Tools

MS Office

Job description

Talentify in Saint Petersburg, FL, helps support ambulatory/physician office operations from patient registration to appointment scheduling. You will handle referrals under supervision, ensuring accurate information and courteous service.

Six months of clerical or customer service experience and a high school diploma are required, with a focus on policy compliance, proper use of office equipment, and professional patient interactions.