Patient Experience Coordinator

Granville-Health-System; Oxford (NC); On-site; USD 36,000 - 42,000; Full time

Job summary

Granville-Health-System in North Carolina is seeking a Patient Coordinator to manage front desk operations and ensure smooth patient access, scheduling, registration and clear communication to support clinic flow and a positive patient experience.

Two years of office experience are required, with strong written and organizational skills; the role also requires proficiency in word processing and Excel and the ability to multi-task under pressure while maintaining OSHA/HIPAA compliance.

Qualifications

• Minimum 2 years of office experience.
• Strong written and organizational skills with attention to detail.
• Proficient in word processing and Excel; able to multi-task.

Responsibilities

• Schedule patients according to clinic protocols and verify demographic details.
• Greet and assist patients, directing them appropriately.
• Manage registration and prepare encounter forms for the clinical team.
• Answer calls, handle appointment reminders, and maintain patient records.
• Ensure OSHA, HIPAA compliance and maintain office flow.

Skills

Office experience

Communication

Organization

Multitasking

Problem solving

Microsoft Word

Microsoft Excel

Tools

Microsoft Word

Microsoft Excel

Job description

Granville-Health-System in North Carolina is seeking a Patient Coordinator to manage front desk operations and ensure smooth patient access, scheduling, registration and clear communication to support clinic flow and a positive patient experience.

Two years of office experience are required, with strong written and organizational skills; the role also requires proficiency in word processing and Excel and the ability to multi-task under pressure while maintaining OSHA/HIPAA compliance.