Patient Experience Coordinator

Ivy Health; Owosso (MI); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Pet insurance

Paid parental leave

Disability insurance

EAP program

CEU reimbursement

401(k) with company match

PTO and holidays

Job summary

Ivy Health in Owosso, MI is seeking a Patient Coordinator to warmly greet patients and efficiently manage front-office tasks. You will handle registration, scheduling, and records while supporting the clinical team to ensure a smooth patient experience.

The role emphasizes strong customer service, organizational skills, and the ability to multitask in a busy clinic environment. Compensation ranges from $18 to $20 per hour for a 40-hour work week.

Qualifications

• 2+ years of administrative experience in a healthcare setting is preferred.
• Proficiency with Microsoft Office applications (Excel, Word, Outlook).
• Strong time-management and ability to multitask in a fast-paced environment.
• Self-motivated with a drive to exceed patient expectations.

Responsibilities

• Serve as the first point of contact for patients and families.
• Register patients and manage scheduling and front-office tasks.
• Maintain accurate patient records and coordinate with clinical team.
• Provide excellent customer service and seamless clinic coordination.

Skills

Time management

Multi-tasking

Customer service

Self-motivated

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Ivy Health in Owosso, MI is seeking a Patient Coordinator to warmly greet patients and efficiently manage front-office tasks. You will handle registration, scheduling, and records while supporting the clinical team to ensure a smooth patient experience.

The role emphasizes strong customer service, organizational skills, and the ability to multitask in a busy clinic environment. Compensation ranges from $18 to $20 per hour for a 40-hour work week.