Patient Experience Coordinator

Surgery Partners, Inc; Bryan (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Surgery Partners, Inc. in Bryan, TX is seeking a Front/Back Office Coordinator to greet patients, handle intake, collect co-pays, and manage scheduling. You will obtain IDs and insurance cards, build patient charts, and support day-to-day office operations in a fast-paced clinic.

The role requires strong communication, compassion, and the ability to multi-task while maintaining a professional, upbeat attitude in a busy healthcare setting.

Qualifications

• High School Diploma with 1-2 years healthcare background.
• Healthcare/medical office experience preferred.
• Excellent written and verbal communication skills.

Responsibilities

• Greet patients upon arrival and check patients in daily.
• Collect co-pays from patients when applicable.
• Obtain photo ID and insurance card for scanning into the system.
• Check patients out to assist with patient flow.
• Prepare deposits and end-of-day batch sheets.
• Prepare encounters and SOAP notes for the next business day.
• Create new patient charts in SOAP as patients arrive.
• Transmit paperwork to departments via inter-office mail.
• Book appointments in the HST system when applicable.
• Confirm upcoming appointments for the following day.
• Assist with office duties at the check-in desk.
• Maintain a pristine, neat, and clean office environment.

Skills

Multi-tasking

Compassion & kindness

Professional & upbeat

Written & verbal communication

Customer relations

Education

High School Diploma, 1-2 years healthcare background

Job description

Surgery Partners, Inc. in Bryan, TX is seeking a Front/Back Office Coordinator to greet patients, handle intake, collect co-pays, and manage scheduling. You will obtain IDs and insurance cards, build patient charts, and support day-to-day office operations in a fast-paced clinic.

The role requires strong communication, compassion, and the ability to multi-task while maintaining a professional, upbeat attitude in a busy healthcare setting.