Patient Experience Coordinator

HUMBLE VASCULAR SURGICAL CENTER INC; Bryan (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

HUMBLE VASCULAR SURGICAL CENTER INC in Bryan, TX is seeking a Front/Back Office Coordinator to greet patients, check them in, collect co-pays, scan IDs, and help maintain a smooth patient flow in a busy clinic.

The role requires attention to detail, ability to multitask, and a courteous, professional demeanor. You will prepare deposits, end-of-day batches, encounters and SOAP notes, and coordinate with departments to keep operations running efficiently.

Qualifications

• High School Diploma with 1-2 years healthcare experience.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and medical terminology.
• Must be able to multi-task.
• Must express compassion and kindness to patients.
• Must maintain a professional and upbeat attitude.
• Strong written and verbal communication and customer relations skills.

Responsibilities

• Greet patients and check them in on a daily basis.
• Collect co-pays from patients when applicable.
• Obtain photo ID and insurance card to be scanned into system.
• Check patients out as needed to assist with patient flow.
• Prepare deposits.
• Prepare end of day batch sheet.
• Prepare encounters and SOAP notes for the following business day.
• Create new patient chart in SOAP upon arrival.
• Send paperwork to appropriate departments via inter-office mail.
• Book appointments in HST system when applicable.
• Confirm appointments for the following business day.
• Assist with office duties at the check in desk.
• Maintain a pristine, neat and clean office environment.
• Occasional evening or weekend work.

Skills

Multitask

Compassionate care

Professional attitude

Communication

Customer relations

Education

High School Diploma

Job description

HUMBLE VASCULAR SURGICAL CENTER INC in Bryan, TX is seeking a Front/Back Office Coordinator to greet patients, check them in, collect co-pays, scan IDs, and help maintain a smooth patient flow in a busy clinic.

The role requires attention to detail, ability to multitask, and a courteous, professional demeanor. You will prepare deposits, end-of-day batches, encounters and SOAP notes, and coordinate with departments to keep operations running efficiently.