Patient Experience Concierge (Medical Front Desk)

American Family Care Fuquay Varina; Fuquay-Varina (NC); On-site; USD 21,000 - 25,000; Part time

Benefits offered by this job

Two weeks paid vacation

Complete reimbursement for health insurance and gym membership

Opportunity to earn up to $400 bonus each month

Free AFC scrubs

Flexible schedule

Competitive compensation

Job summary

A healthcare clinic in Fuquay-Varina is seeking a friendly and efficient Medical Reception Ambassador. This part-time role requires interacting with patients as the first point of contact, managing medical records, and ensuring thorough documentation. Candidates should possess excellent communication skills, attention to detail, and customer service experience. The role offers various benefits including paid vacation, health insurance reimbursement, and flexible scheduling. Join us to make a difference in patient care.

Qualifications

• High School graduate or equivalent.
• Previous medical clerical experience preferred.
• Basic computer knowledge, e.g., Microsoft Office.
• Positive customer service skills, including the ability to de-escalate a heightened patient interaction.

Responsibilities

• Prepare the clinic for opening each day and register patient appointments.
• Greet patients and provide initial paperwork.
• Register patients and update records accurately.
• Collect and process patient payments.
• Answer phones and respond promptly to customer needs.

Skills

Interpersonal communication

Attention to detail

Customer service

Education

High School graduate or equivalent

Tools

Microsoft Office

Job description

A healthcare clinic in Fuquay-Varina is seeking a friendly and efficient Medical Reception Ambassador. This part-time role requires interacting with patients as the first point of contact, managing medical records, and ensuring thorough documentation. Candidates should possess excellent communication skills, attention to detail, and customer service experience. The role offers various benefits including paid vacation, health insurance reimbursement, and flexible scheduling. Join us to make a difference in patient care.